Returns & Exchanges
At Outcast, we want you to feel as bold as our designs, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Please note that sale items and intimate apparel are eligible for store credit only.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all labels are intact and the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or store credit will be processed within 5-7 business days of arrival.
